Novartis is reimagining medicine to improve and extend people's lives. As a leading global medicines company, we use innovative science and digital technologies to create transformative treatments in areas of great medical need. In our quest to find new medicines, we consistently rank among the world's top companies investing in research and development. Novartis products reach more than 750 million people globally and we are finding innovative ways to expand access to our latest treatments. About 105 000 people of more than 140 nationalities work at Novartis around the world.


Novartis Pharmaceuticals UK Limited
2nd Floor, The WestWorks Building, White City Place
195 Wood Lane, London, W12 7FQ
United Kingdom

Contact details

Medical Information phone number

Hours of operation
Mon-Fri 9am-5pm GMT (excl. bank holidays)

Medical Information email

Adverse events and product complaints

If you get side-effects with any medication you are taking, talk to your doctor, pharmacist or nurse. This includes any possible side effects not listed in the information leaflet that comes in the pack.

You can report side effects via the Yellow Card Scheme at https://yellowcard.mhra.gov.uk/ (UK). By reporting side effects, you can help provide more information on the safety of your medication.

Adverse events can also be reported to Novartis patient safety online through the patient safety information (PSI) tool at https://psi.novartis.com.

Adverse event phone number

Adverse event email

Company website




Novartis products

Medicinal products marked withare subject to additional monitoring. This will allow quick identification of new safety information. You can help by reporting any side effects you may get.

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Page last updated: 19/06/2023